Help & FAQ - YUMi ORGANICS

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FAQ

Our product is currently sold in a variety of grocery stores across Québec and Ontario (and many more to come).

Use our store locator to find the store closest to you. πŸ›’

Oats are naturally gluten free but our processing plant is not certified gluten free therefore we can not guarantee that the product does not contain any traces of gluten. πŸŒΎ

Yes, we are a 100% vegan product!

π™Šπ™£π™š π™₯π™–π™˜π™ π™šπ™© π™€π™›π™›π™šπ™§π™¨:

• 210 kcal
• 24% of your D.V. of fiber
• 8g plant-based protein
• 19 vitamins & minerals
• less than 6 of sugar

To see the full nutrition facts table for the different flavors visit out product page and select the desired flavor.

We recommend using any plant-based milk, such as soy, almond, oat or coconut milk which pair really well with any of our flavors πŸŒΏπŸ₯₯

Water and dairy milk can also be used for the preparation!

If you are looking for inspiration for toppings or recipes here’s the link to our blog .

Absolutely!

Our jars are dishwasher and microwave safe πŸŒ‘οΈπŸ’§ 

Please note that while our jar is dishwasher safe, some powerful detergents can discolour the markings. We're working on finding a more resistant ink option, and in the meantime suggest washing your jar by hand!

Your Order

Orders are typically shipped out within 1-2 business days. Delivery times can vary depending on your location. Find the estimated shipping time at checkout. 

We will e-mail you a link after your order is placed as well tracking details after your order is mailed.

For more detailed instructions to find your tracking number, click here.

Yes! We offer free shipping on all orders of $30 or more (not including promotions).

Make sure that the item you want to obtain a discount on is in your shopping cart. Unfortunately, we can not "make the item appear" in your cart when you apply the discount code. We can only apply discounts to items already in your cart. 

To learn how to apply a discount code click here.

Subscriptions

It is easy!

1. Choose the subscription plan that suits you the best

2. Choose your flavours

3. Your Yumi Oats will be on the way! 

Click here to subscribe and save

5 boxes with 6 portions each. Thats 30 breakfasts delivered right to your doorstep!

You choose the flavours of your boxes and the delivery frequency.

You can easily cancel, edit or skip your subscription at any time before your next box is shipped without any penalties! 

You can easily skip, modify or cancel your subscription at anytime, by login in your account. 

You can modify or cancel your subscription yourself in just a few minutes. Click here for a step-by-step guide on how to edit or cancel your subscription!

Order issues and refunds

Help us help you. The easiest way to get in touch with us is by reporting your issue by clicking the button below.

Report an issue